Got Any Questions?
FAQs
How long will shipping take?
All orders are shipped within 12-36 hours from our warehouse in Belgium. Delivery times will depend on your destination but all orders are tracked from our facility to your door.
Can you deliver my order to another country?
We ship internationally. You can enjoy our home fragrances everywhere in the world. Please note that shipping times and costs may vary depending on your location, and customs fees or import taxes may apply.
How do I track the status of my order?
Of course, we’ll keep you updated on your order! You’ll receive emails when your order is placed and confirmed. We will also send you a tracking number to follow its progress. We hope you enjoy your purchase!
How long do my products last?
This is an example of a response that you might give. It's good to be as thorough as possible in responses as that has a tendency to improve trust overall.
Can all of your products be purchased as refills?
We love that you support us in our approach to reusing, reducing, and recycling! At the moment, we don't offer refills yet. We will add product refills soon in the future, so you can continue enjoying all your favorites in a sustainable way.
How does Van Damme approach sustainability?
This is an example of a response that you might give. It's good to be as thorough as possible in responses as that has a tendency to improve trust overall.
The product I’m looking for is out of stock. Will it be available again?
It seems that your favorite is more popular than expected. While we would of course love to delight you with one, it may sometimes be temporarily unavailable. On our website, you can leave your details for each product, and we will notify you as soon as your favorite is back in stock.
What makes this product special?
Our home fragrance diffusers combine design and scent experience:
- 440 ml luxury fragrance oil
- Glass bottle to preserve the scent
- Elegant stone cylinder as a decorative element
- Available in different colors and fragrances
Is the fragrance bottle safe to use?
Yes, but we recommend, keeping it out of reach of children and pets, avoiding spills on wooden or lacquered surfaces, placing the diffuser on a stable surface.
Is the fragrance bottle a suitable gift?
Absolutely. With its luxurious glass bottle, elegant stone cylinder, and refined fragrances, this diffuser is an ideal gift for any occasion. It comes in a beautifully designed gift box, making it ready to give and adding an extra touch of elegance.